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Your Wicket Account Starts Here

Creating a Wicket account takes a few taps on your phone — enter your details, verify your number, and your wallet is ready to connect with bKash, Nagad, or Rocket. Access depends on your location and local regulations in eligible regions.

Mobile-first sign-upbKash, Nagad, Rocket depositsOTP phone verificationSecure account walletFull lobby access
Explore the Lobby Read FAQ
Wicket Your Wicket Account Starts Here
ACCOUNT SECURITY SIGNALS

How We Keep Your Account Safe

Every account on Wicket runs through the same security layer whether you are on mobile or desktop. We use SSL encryption on all data transfers, require identity verification before withdrawals, and store your payment details in a tokenised format so raw wallet numbers are never held on our servers. Two-step login via OTP adds another barrier against unauthorised access, and our data handling follows standard privacy practices covering how your information is stored and who can access it.

SSL Encryption

All data between your device and Wicket travels over an encrypted connection. Login details, wallet information, and account data are protected in transit at every step.

Identity Verification

Before your first withdrawal, we confirm your identity with a valid photo ID. This step protects your account from unauthorised withdrawal requests and keeps your funds where they belong.

OTP Login Layer

Your registered mobile number acts as a second layer of access control. Each new session or sensitive action can trigger an OTP check, so an unknown device cannot get in without your phone.

Data Protection

Your personal information and payment details are handled under our privacy policy. Wallet numbers are tokenised and account data is not shared with third parties outside of required verification services.

What to Expect When You Register

The registration path on Wicket is built for your phone. You fill in a username, email, and mobile number, then confirm with a one-time passcode sent by SMS. Once your number is verified, your account is active and you can add a payment method — bKash, Nagad, or Rocket — directly from the wallet section.

Identity verification may be required before your first withdrawal; you will be prompted to upload a valid ID at that point. Our account team is reachable through live chat if anything stalls during setup. Keep your registered number handy, since it is how we send security codes going forward. The whole flow works on any

Android or iOS browser without a separate download, so players in Dhaka can complete setup on the commute and land in the lobby before they reach their stop.

  • OTP Verification We send a one-time code to your registered mobile number the moment you submit. Confirm it and your account activates immediately, no email wait required.
  • Wallet Connection After verification, head to the wallet section and link bKash, Nagad, or Rocket. Your payment method is saved for future deposits so you are not re-entering details each time.
  • ID Check Before Withdrawal Wicket asks for a valid photo ID before processing your first withdrawal. Upload it through your account settings — the process is straightforward and keeps your funds secure.
  • Live Chat Support If sign-up stalls at any step, our live chat team is available to walk you through it. Reach them directly from the help icon on the registration page.

Account

The registration path on Wicket is built for your phone. You fill in a username, email, and mobile number, then confirm with a one-time passcode sent by SMS. Once your number is verified, your account is active and you can add a payment method — bKash, Nagad, or Rocket — directly from the wallet section. Identity verification may be required before your first withdrawal; you will be prompted to upload a valid ID at that point. Our account team is reachable through live chat if anything stalls during setup. Keep your registered number handy, since it is how we send security codes going forward.

Explore the Lobby

Your details are encrypted for secure account access.

SUPPORT CHANNELS

Account Help When You Need It

Registration questions and account access issues come up — we have clear paths to get them sorted. Whether it is a verification code that did not arrive, a wallet that will not link, or an ID upload that is showing an error, the options below connect you to someone who can help. All channels are in English and handle Bangladesh-specific payment and account queries directly.

Live Chat The fastest route for registration issues. Hit the chat icon on the sign-up page and a support agent picks up your query, covering wallet linking, OTP problems, and account setup steps.
Email Support For document uploads, identity verification queries, and account security concerns, email gives you a written record. Expect a response covering your specific issue with clear next steps.
Help Centre Step-by-step account articles cover the OTP flow, wallet connection for bKash, Nagad, and Rocket, and the ID verification process. Searchable and available any time from your browser.
DEPOSIT YOUR WAY

Local Payment Methods for Bangladesh

We built the payment section around what Bangladesh actually uses. Connect your bKash, Nagad, or Rocket account once in the wallet settings, and deposits move through in under a minute once the transfer is confirmed on your end. No need for a card or bank login — just open your mobile wallet app, enter the amount, confirm with your PIN, and the balance shows in your Wicket account. Withdrawals follow the same rails: request the amount, pass identity verification, and funds return to the wallet you registered with.

bKash Link your bKash number in the wallet tab. Send the deposit amount from your bKash app to the account number shown, confirm with your PIN, and your Wicket balance updates.
Nagad Nagad transfers clear quickly once confirmed. Open Nagad, send to the displayed number, enter your PIN, and the funds reflect in your account ready to use in the lobby.
Rocket Rocket works the same way — transfer from your Rocket app to the number in the deposit screen, confirm the transaction, and your wallet balance is ready within moments.

Registration and Account Questions

The questions below cover what most people ask before and during sign-up. If your question is not here, live chat on the registration page connects you directly to the account team.

A valid mobile number, an email address, and a username are the basics. You will also need access to the mobile number during registration since we send a verification code by SMS to confirm it.

When you submit your registration details, we send a one-time passcode to your mobile number. Enter it on the next screen within the time shown and your account activates immediately. If the code does not arrive, request a new one from the same screen.

Yes. Once your account is verified, go to the wallet section and link your preferred local wallet. bKash, Nagad, and Rocket are all supported. Deposits clear once you confirm the transfer from your wallet app.

You must meet the minimum age requirement set by your local law to open an account and access the platform. Account access depends on local regulations and eligible regions.

Identity verification is required before your first withdrawal. You will be prompted to upload a valid photo ID through your account settings at that point. The step is there to protect your funds.

Live chat is the fastest option — tap the chat icon on the registration page and the support team can help with OTP issues, wallet linking, or any error you see during the process.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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